For a Christmas gift for my husband, I arranged to have
his Subaru Legacy 2.5 GT detailed and all four door panels replaced. Ken
was so pleasant, efficient and helpful right from the get-go. He
constantly kept me in the loop from quoting an estimate, showing me the
panels, and updating me on the progress of the job. The work was
flawless, and the car looked 100 percent better. When he saw the
finished result, my hubby's eyes lit up like a Christmas tree. He was
visibly delighted and excited. I feel sure this is the best gift he has
ever received. I can't thank Ken and his crew enough for doing such a
sensational and A-1 job. Based on the fantastic results, it is very
obvious Ken loves and takes sincere pride in his work. It is so
refreshing to see a local business owner value customer service and
satisfaction as highly as Ken.
This gentleman KNOWS his stuff.
Kerry M. Brown - Soquel , CA
I own a beautiful black Dodge Ram. The box of my truck was
dented in a parking lot. I received a recommendation to go to, Ken's
Auto Body. I went for an estimate and Ken answered all of my questions.
I was told that he could make the truck look like new and the entire
process would take three days. He asked that I call the day before I
brought the truck in for repairs. Black is a very hard color to do and
when I went to pick my truck up I couldn't believe how beautiful it
looked! Ken's also detailed my truck inside and out...WOW...so
beautiful! I have told all of my friend's that if they have a bad
experience with their vehicle to see Ken. Ken took care of me, and did
it with flying colors. I will always go to him. He's honest,
professional and get's the job done right.
Thank you Ken!!!!
James Cummins - Boulder Creek, CA
I highly recommend kens auto body. Not only was there
professional ad kind service the additional assistance they offered for
my car was amazing. They helped me deal with the insurance company and
even made me aware of and fix other problems with my car that I was
unaware of. Above and beyond what would be the norm. I cant say enough
great things about this shop. Looking for a place you won't feel robbed
at? Want good prompt crudity service? Look no further! Kens auto body is
the best!
This was the second time we had utilized Ken's services.
We went back this time because he just plain had good service. Every time
we would drop off the car, he offered to give me a ride home or to borrow
their car. They also cut a check to the towing company when my car was
initially brought in, so that we would not have to front our own money.
Our 2007 Altima had roughly $12K in damages, so you can imagine the
extensiveness of the repairs. He dealt with our insurance company, and
also kept us up-to-date on the progress (as the car was in the shop for 6
weeks). They detailed the car before pickup and now it looks just as good
as the day we bought it...indeed Honesty, Integrity, Service & Excellence!
Thank you.
-Naoko Linda Nakagawa & Robin Gardner, Santa Cruz, CA
Dear Ken,
I just wanted to take a minute to thank you for the outstanding job you
did repairing my car. This being my first experience in dealing with major
body damage, and working with an insurance company, I expected the worst.
I can’t express enough how impressed I am with the service I received from
Ken’s Auto Body. Besides the initial meeting with my insurance agent I
didn’t have to deal with them again. You handled all of that for me.
When I got out of my car after hitting the deer I knew my vehicle would
never be the same. The truth is, my car is in better shape and looks nicer
now than it did before the accident. Your attention to detail is of the
highest standard, but what really impressed me the most was how you
matched the paint on a 3 year old car and how I can’t tell where the new
paint ends and the old paint starts. I felt it was only right to drop a
line and thank you for a job well done.
Thanks again,
Greg Phillips
Thank you so very much. I appreciate you going the extra
mile to make a "happy" good looking automobile for me again!
-Much gratitude, Peggy
On Saturday a few weeks ago, I was worrying about how I
was going to find a reputable body shop to work on my car, being new to
Santa Cruz. My driver's side door was falling apart and becoming very
dangerous- not closing properly or fitting into the frame, leaking when it
rained, making noise from air blowing in when I drove on the freeway, and
my inside door handle was coming off. While sitting in bumper-to-bumper
traffic later that day, I realized that the car in front of me was
advertising Ken's Auto Body Shop....I took a chance and called...I took my
car over for an appraisal and met Ken. He was easygoing, kind,
professional, and extremely knowledgeable; he listened to everything I had
to say, checked out the door, told me he would order the part needed,
quoted me a price, and scheduled me to come back in a couple of days. When
I brought my car in, everything went like clockwork-my car was ready in 2
hours as promised, the work was perfect, and to top it off, it turned out
to be LESS than quoted! Amazing! You can really trust Ken, and his work is
impeccable! I recommend him without hesitation. Thanks so much, Ken!
-Eliza Martin, Santa Cruz, Ca
Thank you so much for all of your hard work on my Audi! It
looks beautiful- You guys rock! Enjoy the pizza and cookies to show my
gratitude.
-Sincerely, M'riah Bounds
Dear Ken and Steve, I want to thank you both for the
superb meticulous work you recently did on my 1978 Limited Edition
Corvette. You took great care to make me feel comfortable and I trust your
ability to do superior work on my special car. I have now found the best
Auto Body Shop in Santa Cruz! Thank you for your many years of quality
experience.
-Sincerely, Julia Licari
My name is Jennifer Johnston and I am a
teacher in Santa Cruz. Recently my car was hit and I brought it to your
shop for repairs. I was having difficulty getting a rental car due to
insurance issues. Your entire staff reassured me that they would do
whatever was necessary with the insurance company, which lessened my
burden. I appreciate your offer to borrow one of your trucks if I wasn't
able to obtain a rental car. Somebody hit my parked car, yet I had to
fight to get a rental; knowing you would help me reassured me I would be
able to get to work. All of this took place at the beginning of a new
school year, so you can imagine how stressed I was. I want to thank you
for your caring, excellent bodywork, and professionalism. The work you did
on my car was superb! I highly recommend Ken's Auto Body and Striping to
everyone. Thank you again for making this experience as less stressful as
possible!
-Jennifer Johnston
When my son's parked car was hit down in
Los Angeles, I told him just to call Ken's Autobody and have it fixed up
here,then it will be handled. It is rare to find people who are skilled,
competent, and trustworthy in any field. Ken is one of those people. I
wouldn't go anywhere else.
-Marian Oliker
Just wanted to say thanks for fixing our
2008 Chevrolet Tahoe. The car was in and out of the shop in a very timely
manner. Since I didn’t have rental car insurance, Ken’s Auto Body offered
me a complimentary rental car, which saved our family the hassle and money
of getting one on our own. When the car was repaired, it looked and drove
brand new again, like nothing ever happened. I’d recommend this shop to
anybody without hesitation.
-Mark Giovanni
Special thanks to the team members at
Ken’s Auto Body for repairing our 2007 Toyota Prius. My wife accidentally
ran into a deer. The team took care of the car promptly and professionally
during this time when she was quite shaken up. Ken and his team put my
wife at ease, then kept in close contact with her on the progress of the
vehicle. The car now looks as if nothing had happened. Thanks for helping
alleviate her stress and mine during this time. After getting the car
back, I decided to have them paint my 1972 Chevrolet Corvette, which
turned out absolutely beautiful. Go to Ken’s because they really take care
of your vehicle.
-Damien Vista & Family
Less than two weeks after I purchased my 2004, 40th
anniversary edition Mustang convertible, my wife and I were rear-ended in
a highway pile-up. Thankfully, no one was seriously injured, but our new
car was nearly totaled. We were heart-broken. We took our car to Ken to
see if there was anything he could do to save it. Ken and his crew not
only fixed our car, but restored it to "better than factory" condition.
They worked directly with the insurance company, and took all of the
stress out of the whole ordeal for us. We love our Mustang, and we would
never take it anywhere else. The car still handles the way it did when we
drove it off the lot... Like a dream! Thanks Ken!
-Chris Phillips, Capitola, CA
